1. Data we collect

We only collect data that is needed to provide our services, such as:

• Name and contact details for reservations

• E-mail address for communication and newsletters

• Technical data (such as IP address) when you visit the website

2. Purposes of data processing

Your data is only used for:

• Processing reservations and contact requests

• Informing you about activities, promotions or changes

• Statistical analysis to improve our website and services

3. Sharing of data

We never pass your data on to third parties, unless this is necessary to provide our services (e.g. a payment service or IT partner) or required by law.

4. Retention period

Your data is not kept longer than necessary. For invoicing data the statutory retention period of 7 years applies. For newsletters you can unsubscribe at any time.

5. Cookies

Our website uses cookies to analyse browsing behaviour and improve the user experience. On your first visit we ask your consent for this.

6. Your rights

You have the right to access, correct, delete or transfer your personal data.

To do so, please contact us at info@arkvannoë.be

7. Security

We take appropriate technical and organisational measures to protect your data against loss or unauthorised access.