Welcome

to the Ark van Noë

FAQ


On this page you will find answers to the most frequently asked questions. It concerns questions and answers about Ark Brasserie, Ark Beach, Ark Glamping and Kano.be and more general questions about parties and teambuilding. If you still cannot find the right answer, please contact us via [email protected]. We will then provide you with the desired information as quickly as possible.

FAQ ARK BRASSERIE

Q. What are the opening hours of Ark Brasserie?
A. Sat-, Sun- & all holidays from 10:30
Wednesday to Friday (except public holidays – holidays) from 12:00
Monday and Tuesday closed (not on holidays – public holidays)
Q. Do you have to make reservations for Ark Brasserie?
A. No, reservations are not required for the time being. Before 14:00 and after 18:00 are the quietest times on the estate. We work with the full = full principle.
Q. Can I consult the menu of Ark Brasserie online?

A. Yes, you can find it here: https://arkvannoe.be/static/menu.pdf

Q. Can you pay contactless?
A. Yes, via bancontact and Payconiq.
Q. Where I can find information about parties, teambuilding or corporate events?

A. You will find more information on our website https://arkvannoe.be/. You can ask further questions by sending an email to [email protected]

Q. Are dogs allowed on the domain?

A. Dogs are allowed on a leash in and around Ark Brasserie and Ark Beach. At Ark Glamping dogs are NOT allowed. Please bring doggy bags so that hygiene can be guaranteed.

FAQ ARK BEACH

Q. What are the opening hours of Ark Beach?

A. From Saturday 1 May to Sunday 26 September
Thursday 17:00 – 00:30
Friday 17:00 – 00:30
Saturday 13:30 – 00:30
Sunday 13:30 – 23:30

Q. Do you need to make reservations for Ark Beach?

A. No, reservations are not necessary for the time being. We work with the full = full principle.

Q. Can I consult the Ark Beach menu online?
A. Yes, you can find them here:: https://arkvannoe.be/static/menub.pdf
Q. Can you pay contactless?
A. Yes, via Bancontact and Payconiq.

FAQ ARK GLAMPING

Q. What are the opening hours of Ark Glamping?
A. Ark Glamping is open daily from April 2 to October 31.
Q. Do you need to make a reservation for Ark Glamping?

A. Yes, you can do that via our handy online booking tool at https://arkvannoe.be/glamping-reserveren/ There you will also find more practical information about your stay and the possibilities on our domain.

Q. What are the check-in and check-out times at Ark Glamping?

A. The day of arrival you can check in from 15:00 to 20:00. The check-out is scheduled for 11:00 at the latest.

Q. Can you give more information about the sanitary facilities of Ark Glamping?

A. The sanitary facilities at Ark Glamping consist of a separate building that, like the Lakeside tents, is located next to the pond. The building with 3 showers, 4 sinks and 3 toilets is only accessible for Glampers and is located at a maximum of 60 meters from the tents.

Q. Are the tents heated?
A. In the spring and autumn we provide every tent with a warm air blower. An extra blanket is also provided for the cold nights.
Q. Are there power outlets in the tents?
A. Yes, there are a minimum of 3 sockets in each tent.
Q. Are the tents at Ark Glamping far apart?

A. All tents are located around the pond, next to the meadow or in the woods. The distance between the tents is at least +/- 10 meters. Do you have a particular preference? Please indicate this when making your reservation.

Q. What are the breakfast formulas like?

A. Standard breakfast is included with every Ark Glamping reservation. This formula is served buffet style (when Corona allows) in Ark Brasserie. With your reservation you can book an upgrade to a Luxury breakfast. This costs €7 extra per person and you get a glass of cava as well as a more extensive breakfast. You can have both the Standard and the Luxury breakfast delivered to your tent for a surcharge of €5 (can also be added to your reservation) in the morning around 08:30.

Q. Do you have an allergy or are you vegetarian and would you like an adapted breakfast?

A. Please note this in the comments when booking. We will then provide an alternative.

Q. How can I reserve the extras such as the Luxury breakfast, canoe & kayak, hot tub, barrel sauna, etc?
A. When booking your Ark Glamping tent, you can also tick all the extras you want and pay immediately.
Q. Can an extra person stay overnight in our tent?
A. This is only possible when you have reserved a POLE POLE tent. We will add an extra bed for the 5th person for a surcharge of €65. You can select this supplement during the booking process. Breakfast and tourist tax are therefore included in the supplement.
Q. What is the difference between the Amani, Asili Deluxe and Pole Pole tent?
A. The Pole Pole tent is suitable for 4 people (or 5 if an extra bed is placed). The Amani and the Asili Deluxe tents are suitable for 2 people. The Asili Deluxe tent is slightly larger and a bottle of cava is included as standard.
Q. What is the price for using the wood-fired hot tub or sauna?

A. You pay €65 for 2.5 hours to use the hot tub. You pay the same price for the use of the sauna (also 2.5 hours). For the price of €120 you can use both for 2.5 hours.

Q. What are the available time slots for Ark Spa (hot tub and sauna)?

A. The wood-fired hot tub and wood-fired sauna can be booked daily at 1 of the following 5 time slots:

08h00 – 10h30
11h00 – 13h30
14:00 – 16:30
17:00 – 19:30
20h00 – 22h30

Count on +/- 20 minutes of preparation to get the sauna and hot tub up to temperature. This gives you more than 2 hours to enjoy in peace.

Q. Is it allowed to bring your own bbq?
A. In order to guarantee fire safety, making a fire is not allowed on the premises. Keep an eye on our agenda because we regularly organise our own bbq’s for which you can register
Q. Are dogs allowed at Ark Glamping?

A. No, dogs are not allowed on the glamping site.

FAQ KANO.BE

Q. Do you need to make reservations for the canoes and kayaks?

A. Yes, you can do that via the online booking form at https://booking.kano.be/

Reservations should always be made a few days in advance. The availability depends on the number of reservations we have already received and on the weather forecast. Kayaking and canoeing is possible every day after reservation.

Q: Can children sail?

A: That is certainly possible. Young children can sit on the middle seat in a Canadian canoe or on the seat between the legs of the person in the back in a double seat kayak. Older children (7 years and older) can sit in front in a double-seat kayak.

Q: Can we take our dog in the kayak or canoe?
A: Dogs that are clean are allowed in the kayak or canoe.
Q: Do you have life jackets and/or waterproof barrels?

A: Yes, these can be rented at €2 each.

Q: Can we cancel in bad weather?
A: Cancellations can be made free of charge up to 1 day in advance.
Q. Can you pay contactless?
A. Preferably cash but Payconiq is also possible.
OPENING HOURS

ARK BRASSERIE
Wednesday open from 12:00
Thursday and Friday open from 15:00 (kitchen from 17:00)
Saturday and Sunday open from 10:30 am
Monday & Tuesday closed

You can only reserve tables inside the brasserie and in the roof via the RESERVATION MODULE

ARK BEACH
From Thursday 19 May to Sunday 25 September
Thursday and Sunday in good weather
Friday and Saturday from the end of June to the end of August
Table reservations at Ark Beach are only possible from 8 people and this by mail to [email protected]

HOW TO CONTACT US?

Have you read our FAQ but still haven't found the answer?
Then contact us by e-mail.
You will get more detailed information than over the phone.

Email

[email protected] (various questions)
[email protected] (glamping)
[email protected] (canoe & kayak)

Phone

Do you still have a subject that requires telephone consultation?
You can reach us by telephone from Monday to Friday between 08:30 and 13:00.
014 51 41 42

Address

Ark van Noë
Arkstraat 6
2460 Lichtaart

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